AI solutions for voice assistants, automated trading algorithms, autonomous vehicles, and other new technologies have established how transformational AI is going to be for the future of everything. CU NextGen’s AI Genie initiative is our strategy to harness the best of AI algorithms to deliver best-in-class AI solutions to the credit union industry. Since AI is a very broad field, we have seen that it is better to utilize the best AI algorithms as they mature and apply them to practical credit union solutions. Today at CU NextGen we have AI solutions for voice and facial biometric authentication of members. We also have robust AI solution frameworks for fraud management and credit scoring using the existing member data that each credit union already has. The AI and machine learning models that CU NextGen deploys create a powerful platform on which we can build robust predictive engines for proactively preventing fraud and supporting the credit evaluation of members based on their tangible and intangible relationships with their credit unions.
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